The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
24-hour services
24-hour reception
Babysitting
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Billiard tables
Guest Parking
Cookware/ Kitchen utensils
Services
Free shuttle service
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's pool
Water slides
Children's play area
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Shallow end
Make up services
Room features
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Sink
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
8113 Resort Village Drive,
Lake Buena Vista,
Florida,
United States,
32821,
Florida
Map view
street view
8113 Resort Village Drive,
Lake Buena Vista,
Florida,
United States,
32821,
Florida
City landmarks
Museum
Museum of Military History
2.3
km
4777 W Irlo Bronson Memorial Hwy
Congo River Golf
3.0
km
5041 W Irlo Bronson Memorial Hwy
Dare 2 Escape
2.0
km
4693 Fairy Tale Cir
Lennar at Storey Lake
2.2
km
5770 W Irlo Bronson Memorial Hwy
Old Town
3.7
km
Mall
Marshalls
2.5
km
Walt Disney World Resort
World of Disney
3.5
km
2850 Florida Plaza Blvd
Local amusement parks
3.6
km
Theme Park
Fun Spot America Kissimmee
3.6
km
Mall
Marketplace
3.5
km
Amusement Park
Disney's Typhoon Lagoon Water Park
4.3
km
5770 W Irlo Bronson Memorial Hwy
Mortem Manor Haunted Attraction
3.7
km
4708 W Irlo Bronson Memorial Hwy
Kissimmee Go-Karts
3.7
km
4763 West Irlo Bronson Memorial Highway
Sam's Club
3.4
km
Convention Centre
Gaylord Palms Resort & Convention Center
3.9
km
2850 Florida Plaza Blvd
Mine Blower
3.6
km
Amusement Park
Epcot
6.5
km
1501 E Buena Vista Dr Disney Springs
Characters in Flight
3.8
km
1486 E Buena Vista Dr Disney Springs
Aerophile—The World Leader in Balloon Flight
3.8
km
5825 W Irlo Bronson Memorial Hwy
Machine Gun America
3.6
km
5770 W Irlo Bronson Memorial Hwy
Old Town Sling Shot
3.6
km
1486 E Buena Vista Dr
NBA Experience
4.0
km
Mall
Crossroads Of Lake Buena Vista
3.8
km
5770 W Irlo Bronson Memorial Hwy #400
The Great Magic Hall
3.8
km
Store
Publix Super Market at Regency Village Shopping Center
3.9
km
Golf Course
Falcon's Fire Golf Course
5.9
km
Gallery
Pop Gallery
3.9
km
Store
Cirque du Soleil Boutique
4.1
km
Kissimmee
ICE at Gaylord Palms
4.1
km
Nearby
Mall
Lake Buena Vista Factory Stores
340 m
Restaurants
Lanis Luau at LBV Resort
170 m
8113 Resort Village Dr
Mi Sushi Bar and Chinese Cuisine
1.1
km
3260 Vineland Rd #109
Saddle Up
1.6
km
8200 World Center Dr
Cafe 24
1.9
km
8101 World Center Dr
Calypso's Pool Bar & Grille
1.9
km
8101 World Center Dr
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Excellent service
Close to theme parks
Inadequate tiki bar service
Issues with shuttle service
6.2/10
Nice
Rooms
6.9
Location
7.9
Service
5.0
Dining
6.9
Guest reviews
6.2/10
based on 8 reviews
8.1
8.1/10 based on 1381 reviews
Francis
United Kingdom,
March
2024
5.6/10
The hotel had spacious rooms with functional kitchen and comfortable beds, but the furniture could use an update. The service was a mix of courtesy and disappointment with some helpful interactions but also issues with amenities like the shuttle service. The location was convenient for visiting attractions and shopping, near an outlet mall. The dining options were limited, offering only hot dogs. The facilities needed improvement, especially the game room and tiki bar service.
Rooms
7.0
The rooms were spacious with comfortable beds and a functional kitchen.
Service
5.0
The service had some courteous members but also lacked efficiency and support, with issues in areas like the shuttle service.
Location
8.0
The hotel's location was convenient for visiting attractions and shopping, near an outlet mall.
Dining
5.0
The dining experience was limited to hot dogs only.
Facilities
5.0
The facilities, especially the game room and tiki bar service, needed improvement.
Tom
United States,
November
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was great, right next to an outlet mall, convenient for shopping, but some aspects of the service were disappointing. Despite some shortcomings, the hotel did offer some good amenities and services.
Rooms
7.0
I stayed in a room with a huge jetted tub, which was a nice feature. The private bathroom was clean, but I noticed some marks on the walls in the kitchen area that needed attention.
Service
5.0
The service was a bit lacking during my stay. I encountered some rude staff members, and there were issues with getting timely assistance at the tiki bar and game room. However, the front desk staff were courteous and friendly. The manager did try to resolve one of my complaints by refunding me for one night.
Location
8.0
The hotel's location directly behind an outlet mall was ideal for shopping, but it was not as close to the major amusement parks as I had hoped, which meant additional costs for transportation.
Dining
6.0
The dining options were limited with only nibbles available. It would have been nice to have more variety. However, the price for dining was included, which was a plus.
Facilities
7.0
The hotel offered a range of facilities including dry cleaning, grocery shopping service, commercial shops, and shuttle service. However, the condition of the game room was run down and dirty, not meeting my expectations.
Tim
United Kingdom,
November
2023
6.2/10
My stay at this hotel was a mixed experience. The rooms, while spacious and equipped with most essentials, were a bit run down and would benefit from furniture updates. Additionally, having a balcony added a nice touch. The service left much to be desired, with several disappointments ranging from rude staff to lackluster facilities. However, the location was convenient, near to all attractions in Orlando. The dining options were included and satisfactory. Overall, it was a stay with a few ups and downs.
Rooms
6.0
The room with the king bed was spacious and had most essentials, but the furniture felt outdated. The balcony was a nice addition.
Service
5.0
The service was a letdown overall. Rude encounters and unhelpful managers colored my experience. On the positive side, the front desk staff were courteous and friendly.
Location
8.0
The hotel's location was a strong point, being close to all attractions in Orlando. However, some aspects of the service detracted from this convenience.
Dining
7.0
The dining experience was decent with included options available. Although it met expectations, it did not stand out.
Facilities
William
United States,
November
2023
6.4/10
I found this hotel to have a great location near small shopping outlets and theme parks, but there were some issues with the service and room quality. The dining options were satisfactory, and the facilities were adequate.
Rooms
6.0
I swiftly booked a room with two beds over the phone but was disappointed to find no view of the fireworks. The furniture was a bit worn out, affecting the overall ambiance.
Service
5.0
Although the overall service was nice, I encountered some challenges with the manager and the shuttle service. The staff at the tiki bar and game room need improvement, but the manager did attempt to rectify one issue by refunding a night's stay.
Location
8.0
The hotel is conveniently situated close to various amusement parks, restaurants, and an outlet mall, making it a suitable location for exploring the area.
Dining
6.0
The dining experience, though included, was average with light bites offered. There is room for enhancement to meet guest expectations.
Facilities
7.0
The facilities provided met basic needs, but there were areas in need of refurbishment to enhance the overall guest experience.
Richard
United States,
July
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were equipped with a jacuzzi bath which was a nice touch, although the shower curtain on the walls was a bit odd. Having 2 bathrooms was convenient. However, the bed was extremely hard, forcing me to bring extra comforters for some cushion. The service was a mixture of awful and nice; the staff was rude and inattentive at times, but the manager tried to make up for it by refunding one night. The location was convenient, close to Orlando's major theme parks, but the shuttle service was not reliable, leading me to spend more on Uber rides. The dining experience was acceptable although limited, and the facilities, like the game room, were subpar in terms of maintenance and cleanliness.
Rooms
8.0
The rooms were spacious and had convenient amenities like a jacuzzi bath and 2 bathrooms.
Service
5.0
The service had its highs and lows, with some staff members being unhelpful and rude, but the manager did try to resolve issues.
Location
7.0
The hotel's location was great for accessing Orlando's theme parks, but the unreliable shuttle service was a downside.
Dining
6.0
The dining options were acceptable but limited in variety.
Facilities
5.0
The facilities, especially the game room, were not well-maintained or clean as expected.
Raymond
United Kingdom,
June
2023
6.2/10
The hotel is conveniently located right behind a nice outlet mall and offers great access to the theme parks. The rooms come with a king-size bed but unfortunately do not have a view of the fireworks. The service encountered was a bit disappointing with rude staff members, though the manager attempted to make amends by refunding one night. The overall location is favorable for those rushing to the parks but lacked efficiency in the shuttle service. The dining experience provided iconic sandwiches but may not suit all tastes. The facilities are generally satisfactory, with notable room for improvement.
Rooms
7.0
Spacious rooms with a king-size bed, lacking a view of the fireworks but comfortable nonetheless.
Service
5.0
Encountered rude and unhelpful service, but the manager did try to rectify the situation with a partial refund.
Location
8.0
Conveniently situated right behind a nice outlet mall and close to the theme parks.
Dining
6.0
Facilities
6.0
Facilities were decent but could benefit from enhancements in service quality.
Michael
United Kingdom,
May
2023
7.8/10
The hotel is conveniently located close to local parks and a nice outlet mall. While the rooms are comfortable with a large fridge, the lack of a view of fireworks and a shower curtain on the walls were minor drawbacks. The service had its ups and downs, with some staff being rude but the front desk members being courteous. The location is central and near various attractions.
Rooms
7.0
Comfortable rooms with a large fridge.
Service
6.0
Mixed service, some staff were rude but front desk members were courteous.
Location
8.0
Convenient location close to local parks and an outlet mall.
Dining
10.0
Facilities
Frank
United Kingdom,
April
2023
7.0/10
The hotel has some excellent facilities and updated equipment. However, the bathrooms are directly across the hall, which might be a bit inconvenient.
Rooms
7.0
The rooms come with a jacuzzi and are equipped with excellent facilities and updated equipment.
Service
5.0
The service was a mix of nice with some issues noted, especially with the manager. The shuttle service was not useful, leading to extra costs for Uber rides. The staff at the tiki bar and game room were not up to expectations.
Location
8.0
The hotel is very close to all Disney attractions and located near a small shopping outlet.
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